Our work

Flagship product

ShopGuard AI

AI shoplifting detection via CCTV

Computer vision that watches for suspicious behaviors and inventory risk—turning existing camera investments into proactive deterrence and faster response.

  • ModalityComputer vision
  • SectorRetail LP
  • FitExisting CCTV
  • Retail chains
  • High-shrink categories
  • LP teams modernizing CCTV
  • Multi-site operators
Retail AI surveillance concept: camera coverage with intelligent alerting for loss prevention

Illustrative program imagery aligned with our AI surveillance and alerting work.

Retail AI surveillance concept: camera coverage with intelligent alerting for loss prevention — wide preview
ShopGuard AIIllustrative program imagery aligned with our AI surveillance and alerting work.
Overview

How we approach this product

ShopGuard AI applies models tuned for retail floors—not generic benchmarks—so alerts reflect real loss-prevention priorities with fewer noisy pings. Pair alerts with POS and staffing workflows so responders act quickly without drowning in false positives.

From recorded footage to actionable deterrence

Traditional CCTV helps after incidents; ShopGuard AI is aimed at moments where intervention still matters—before walkouts consolidate or patterns repeat across stores.

The goal is not “more video,” but better signals: ranked alerts, context, and repeatable escalation that fits how your team staffs each location.

Model behavior that respects retail reality

Retail floors are visually noisy: lighting shifts, crowds, seasonal layouts. Effective systems combine model quality with zoning, calibration, and human-in-the-loop feedback so precision improves over time.

We emphasize measurable outcomes: time-to-response, alert precision, and reduction in high-impact incidents—not vanity accuracy charts.

Privacy, signage, and governance

Public-space analytics requires clear policies: retention, access control, and transparency aligned with your legal guidance and regional expectations.

Digiware helps teams implement responsibly—balancing deterrence with proportionate monitoring and documented review workflows.

Core capabilities

  • Real-time inference aligned with store layouts
  • Works alongside existing CCTV infrastructure
  • Privacy-conscious deployment patterns for public retail spaces

Features & delivery focus

SEO-friendly detail on what we emphasize when shipping this class of product—aligned to how technical buyers and operators evaluate fit.

  • 01Layout-aware detection zones and sensitivity controls
  • 02Alert routing aligned with staffing and LP workflows
  • 03Integration patterns for existing NVR/VMS investments
  • 04Multi-camera correlation for broader situational context
  • 05Dashboards for regional LP review and trend spotting
  • 06Model iteration loops grounded in store feedback
  • 07Deployment playbooks for pilot → scale rollouts
  • 08Documentation for governance and incident review

Related work

See a shipped program in this space

Our case studies document real delivery patterns—architecture choices, operator workflows, and outcomes.

Open the case study

Frequently asked questions

Straight answers for teams comparing custom platforms, AI programs, and operations software.

Do we need new cameras?
Often not. Many programs start by improving analytics on existing feeds. Camera quality, placement, and network capacity still matter for reliable inference.
How do you handle false positives?
We combine thresholding, zoning, and operational feedback. The objective is an alert queue your team trusts enough to act on quickly.
Is there a related case study?
Yes—see our Combines Alerting and Vision Technology case study for a adjacent narrative on AI surveillance and security programs.
Can ShopGuard integrate with POS or access control?
Workflow integrations are common for correlation and response. We scope these per retailer architecture and vendor ecosystem.

Plan a flagship build with Digiware

We pair product thinking with serious engineering—whether you need retail systems, AI on the edge, or marketplace operations.