BuildingDigiware build

Project

Combines Alerting and Vision Technology

AI-powered smart surveillance and security for businesses, retail, and homes.

Turn existing camera coverage into proactive alerts—fewer blind spots, faster response, and less manual monitoring.

Case study

Combines Alerting and Vision Technology

Retail, warehouse, and commercial security operatorsDiscovery through pilot rollout: ~12–16 weeks (varies by site count and integrations)

Problem

Teams relied on passive CCTV—reviewing footage after incidents, missing real-time signals, and struggling to monitor multiple cameras without alert fatigue or blind spots.

Solution

Digiware designed an AI-powered surveillance platform with multi-camera streaming, intelligent threat detection, configurable zones, and automated alerts—so operators act on live events instead of hours of playback.

Result & impact

Faster incident response, broader camera coverage without proportional headcount, and fewer false positives through tunable detection and escalation rules.

What Digiware handled

  • Product architecture & computer vision pipeline design
  • Multi-camera ingestion, streaming, and alert workflows
  • Operator dashboard UX and notification channels
  • Model tuning, zoning, and deployment playbooks
  • Integration guidance for existing camera and IoT stacks

Context

Deep dive

Why teams choose this approach, how it works in practice, and what to plan for at rollout.

Why teams move beyond passive CCTV

Recorded footage helps after an incident, but modern retail and facility teams need signals while events are still unfolding. We design workflows where analytics, alerting, and human review fit together—so operators respond to what matters instead of scrubbing hours of video.

That balance matters for loss prevention, perimeter monitoring, and high-traffic storefronts where associate time is limited and false positives erode trust in the system.

How the experience is engineered for operators

Concurrency across cameras reduces gaps in coverage, while streaming and detection paths are tuned for responsiveness during peak hours. Integrations with existing security stacks and IoT-style devices reduce rip-and-replace friction.

Customization—zones, sensitivity, and escalation rules—lets each site reflect its layout and risk profile without turning configuration into a second job.

Privacy, governance, and realistic deployments

Public-facing retail and workplace deployments need thoughtful handling of imagery, retention, and access. We align implementation choices with how your organization governs data and how local expectations evolve.

If you are evaluating AI surveillance vendors, ask how alerts are validated, how models are updated, and what audit trails exist when incidents are reviewed.

FAQ

Frequently asked questions

Common questions teams ask when evaluating this product and how it fits a broader ecommerce or operations roadmap.

Does this replace my existing cameras?
In most programs the goal is to augment what you already own—using smarter analytics and alerting on current feeds—rather than forcing a full hardware replacement. Scope depends on camera compatibility and network capacity.
How do you reduce false alerts?
We combine model tuning with operator feedback loops, zoning rules, and escalation design. The objective is actionable alerts: enough signal to respond quickly without alert fatigue.
Can this scale across multiple locations?
Yes. Multi-site rollouts typically standardize core policies while allowing per-store adjustments for layout, hours, and risk. We plan for centralized monitoring patterns where your team needs them.
Who is a good fit for this build?
Retailers, warehouses, and commercial properties that need continuous situational awareness—especially teams already investing in cameras but underusing the data they collect.